Strategic Planning and Execution. Certification link.
Pillars of Strategy Execution: Analysis Formulation Implementation
- Strategic Analysis
- Strategy Formulation & Implementation
- Strategy Implementation : 4A model.
- Guest Speakers
- Final Assignment
1. Strategic Analysis
1.1 Four Steps
- Identify Mission and Values.
- Analyze the Competitive Environment.
- Analyze Competitive Position.
- Analyze and Recommend Strategic Actions.
Questions (External) | Tools |
---|---|
What market(s) is the firm in and who are the players in these markets? | Competitor Analysis, Competitive Position |
What are the major trends impacting the industry? | Environmental Analysis |
Is this an attractive market? Are there barriers to competition? | Five Forces Analysis |
How is the competitive structure of the market likely to evolve? | Competitive Life Cycle Analysis |
Questions (Internal) | Tools |
---|---|
What is the firm’s mission and values? What do others expect of the firm? | Stakeholder Analysis |
What are the firm’s unique resources and capabilities? How sustainable is any advantage from these assets? | Capabilities Analysis |
Can the firm leverage these assets across markets so as to improve their position in a market? | Portfolio Planning Matrices |
How should the firm position itself in the market relative to its rivals? | Strategic Maps |
Questions (Decision making under uncertainty) | Tools |
---|---|
How can we best improve our position, i.e. create more value, in our competitive environment? Scaling? Entry? Innovation? Acquisition? |
Hypothesis Testing, Payoff Matrices, Real Options Analysis, Acquisition Analysis, Scenario Planning |
What strategic actions do we recommend going forward? | Strategic Analysis! |
What are the underlying assumptions of this recommendation? Does it meet our tests? | Hypothesis Testing |
How are competitors likely to react to these actions? | Payoff Matrices |
Does it make sense in future worlds we envision? | Scenario Planning |
Does it provide strategic flexibility? | Real Options Analysis |
Does the value created by these actions exceed the opportunity cost? | Acquisition Analysis |
(Prof describes these types of questions, which require a comprehensive and reasonable response in an extremely short period of time, as the highest order of strategic thinking.)
Strategist’s Toolkit: Hypothesis Testing:
- (1) Frame option as a hypothesis; (2) Identify core assumptions; (3) Conduct thought experiments; (4) Collect data and test assumptions.
- Core Assumptions : (1) Value Test; (2) Execution Test (if is feasible); (3) Scale Test; (4) Defensibility Test (can be imitate?).
- Thought experiments : (1) What do you know ? (2) What do you not know, but could? (4) What do you not know, and cann’t?
- Related to the thoughts in The Lean Startup.
1.2 Strategy Research
- Sources: Annual reports; Analyst and consulting reports; Interviews and surveys; Press releases and news articles; Big data; Taxes, patents, and other publicly required filings.
- Challenges: Little/much/conflicting/proprietary/expensive information. We will never have enough information.
- Devise a research plan. Balance needed and desired data.
1.3 Strategy Analytics
Industry Structure Measures
- Compound Annual Growth Rate (CAGR) - Measures the rate at which an industry grows over time.
- Elasticity of Demand - Refers to the sensitivity of customers within a given market to price changes.
- Cross Price Elasticity - Refers to the sensitivity of the price of one product to the price of another, used to consider the threat of substitutes within an industry.
- Concentration within the Industry
- Concentration Ratio (CR4) - A measure of the market share of the four largest firms in an industry.
- Herfindahl-Hirschman Index (HHI) - The sum of the squares of market shares within an industry, used to measure market concentration.
- Economies of Scale - Understanding how large-scale production releases costs within the industry, often calculated using cost data and regression analysis.
Financial Performance Measures
- Profitability
- Earnings Before Interest and Taxes (EBIT) - A measure of earnings before interest and taxes are accounted for.
- Return Ratios
- Return on Assets (ROA)
- Return on Equity (ROE)
- Return on Sales (ROS)
- Price Earnings Ratio - The ratio of a firm’s current share price to its per-share earnings.
- Discounted Cash Flows (DCF) - A valuation method that estimates the attractiveness of an investment opportunity.
- Market to Book Ratio - Compares a firm’s market value to its book value.
- Tobin’s Q - A measure that replaces the book value with the replacement value of assets to reflect market expectations versus the current position of an organization.
Organizational Performance Measures
- Revenues - The income generated from the sale of goods or services.
- Costs - Such as cost of goods sold.
- Growth - Both top-line (revenue) and bottom-line (profit) growth within the company.
- Market Share - A metric for the success of the organization.
- Leverage - The degree to which a company has taken on debt.
- Turnover - The rate at which employees are leaving the company, which can indicate the company’s ability to retain talent.
- R&D Intensity - R&D expenditures divided by sales, indicating the company’s strategic direction towards innovation.
- Advertising Intensity - Advertising expenditures divided by sales, indicating the company’s strategic direction towards marketing.
Inference Tools
- Five Forces Analysis - Analyzes the competitive intensity of an industry.
- Capabilities Analysis - Assesses the capabilities of a company.
- Break-even Analysis - Determines the sales volume needed to cover all costs.
- Decision Trees - Evaluates the payoffs associated with different strategic options.
- Sensitivity Analysis
- Tornado Charts
- Monte Carlo Simulation
- Regression Analysis - Identifies relationships between sets of data.
- Data Visualization - Techniques and tools to help visualize data for making inferences and recommendations.
2. Strategy Formulation & Implementation
2.1 Strategy Formulation
Views:
- Top-Down : traditional view.
- Bottom-Up (Emergent) : emerges over time, response to changing conditions.
The Strategic War Room :
- Storyboards. (panels in graphic novel)
- Involvement of organization members. (broad involve of members)
- Involvement of experts.
- Input from diverse perspectives.
- Collaboration.
- Iteration.
Rapid Prototyping (manufacturing design build) quickly identify and correct shortcomings in products or organizational changes.
- Encourage different thinking.
- Pilot tests and experiments.
- Quick failures (rapidly determine what works, what doesn’t)
- Used in instructional design, Corporate initiates.
Design Thinking systematic approach to problem solving. What would be different if managers thought more like designers ? Empathy, Invention, Iteration.
BUSINESS | DESIGN | |
---|---|---|
Underlying Assumptions | Rational and objective; all share the same reality | Emotional and subjective; each have a unique reality |
Method | Analysis aimed at proving one “best” answer | Experimentation aimed at iterating toward a “better” answer |
Process | Planning | Doing |
Decision Drivers | Logic; run the numbers! | Emotional insight: understand experience! |
Values | Control and stability; discomfort with uncertainty | Pursuing novelty; dislike the status quo |
Levels of Focus | Strategic or tactical | Back and forth between high level and particular |
Business Model Canvas : Focus, Flexibility, Transparency: (1) Costumer segments; (2) Value propositions; (3) Channels; (4) Customer relationships; (5) Revenue streams; (6) Key activities; (7) Key resources; (8) Key partnerships; (9) Cost structure.
2.2 Corporate Governance
Governance is the way we organize and operate in order to help us accomplish our purpose. Effective governance boosts performance; minimize misconduct.
- System of checks and balances.
- Set of processes (the “way thins are done”).
- Involves the structure of an organization, but more than structure.
- Involves risk management.
- How to deal with external pressures.
- Importance of trust and culture.
Key Themes:
- Long-term orientation.
- Effective stakeholder management.
- Focus on risk management.
2.3 The Human Factor
- Behavioral Theory : Bounded (not perfect) rationality; Satisfying (not optimal); Performance assessment (better than benchmark or some reference points).
- Institutional Theory : Mimetic isomorphism (organizations tend to mimic each other).
- Resource Dependence Theory : Power dynamics.
2.4 Common Strategy Execution Mistakes
- Failure to understand your own organization.
- Failure to understand how you are performing.
- Failure to understand the context.
- Hyper-focus on growth for growth’s sake.
- Governance mismatch.
- Competency traps.
3. Strategy Implementation
“Five percent of the challenge is the strategy, Ninety-five percent is the execution.” - CEO Nissan/Renalt.
- Goes beyond implementing a plan to include organizational design, culture, processes, technology, and human resource management.
- Is an enduring process, not a single decision or action, and results from a series of integrated decisions and actions over time.
- Requires disciplined investment in four key organizational domains - The 4A Model of Strategy Execution.
Resources - Human | Resources - Organization | |
---|---|---|
Energy - Kinetic | Alignment | Agility |
Energy - Potential | Ability | Architecture |
- Alignment: This involves creating consistency and collaboration within the organization, with a focus on delivering value in the marketplace. It requires all the different components of the organization to align around the strategy and work together to achieve performance.
- Ability: Many organizations lack the necessary talent and leadership to execute a strategy effectively. Developing a strong leadership bench and ensuring a robust talent system are essential for building the skills and abilities needed to execute the strategy.
- Architecture: The infrastructure of an organization, including information systems, processes, reward systems, and organizational structure, plays a vital role in strategy execution. Different strategies may require different architectures, and it is important to build the right platform to support the execution of the strategy.
- Agility: Strategies need to adapt and change over time, and organizations must be agile enough to respond to these changes. Creating a capacity for organizational learning, adaptation, and adjustment is crucial for maintaining agility and ensuring long-term success.
3.1 Alignment
- External alignment - organization operates in a manner ‘fit for purpose’ to support the market strategy.
- Internal alignment - processes, practices, structures work together to create a mutually reinforcing system.
- Leadership alignment - consistency of perspective and effort toward a common strategic intent.
Keys to Achieving Alignment
- Clearly articulated strategic intent.
- There is NOT one best strategy.
- Treacy & Wiersema
- Shared expectations for high performance.
- Cultures may reinforce other values.
- Grounded in practice and initiatives.
- Accountability for results.
- Drucker: “What gets measured gets done.”
- Caution: unintended consequences.
Strategy Mapping. Metrics & Initiatives.
3.2 Ability
The Talent Syndrome: firms often face talent shortages.
Keys to Execution Ability
- Identify strategic talent pools
- Two dimensions : General <-> Unique; Operational <-> Strategic.
- Develop a robust talent system:
- Useful and Usable.
- Mutually reinforcing.
- Produce Unique & Strategic talents.
- Vitality - build the talent pipeline
- Commitment Engagement Accountability.
- Business Perf : Top leaders - Line Managers - Key Talent.
3.3 Architecture
Organization Architecture : managing information and authority. Getting the right design.
- Two extremes : (1) Underdeveloped organization (insufficient infrastructure); (2) Bureaucratic organization.
- Design Principles:
- Strategy “enacts” environment → (complexity + dynamism = uncertainty).
- Structure helps manage uncertainty and information required to make decisions.
- Curvilinear relationship between uncertainty and bureaucracy.
- (1) Flatter, simplified structures
- Enpower decisions close to action - Google to Alphabet.
- (2) Streamlined processes & workflow
- Eliminate waste & improve value add
- (3) Information access and connectivity
- “Inform” real-time decisions
3.4 Agility
Why is agility so difficult?
- Uncertainty and ambiguity - what makes it difficult, makes it important.
- Inertia versus momentum - flat footed or sprinting.
- Leader adaptability - too slow or too fast.
- Culture of risk aversion - avoid falling into the execution trap.
Keys :
- Organizational Learning. (see right image)
- Leadership unity. Transactive memory : A knowledge system shared by a group, in which each member of the group has a known area of expertise.
- Resource fluidity. Adjustable, and could reallocated.
4. Guest Speakers
Shannon Smith, CEO Abundant Power.
Byrne Murphy, DigiPlex.
- Concept is always ahead of the capital markets in the product life cycle. The key to keep your eye on is what’s the goal.
- Revisit annually, If the goal remains realistic, Stick to it and find the talent that is more talented than you are to help you get there.
- You have to be regionally dominant.
- Two tools important : (1) People skills; (2) Communicating skills.
Carolyn Miles, Save the Children (Nonprofit).
- Tightly tied to the mission.
- The engagement (of people from all levels) in the process of putting together a strategy.
- Three goals (1) end the preventable deaths of kids under five; (2) get every children into school and learn; (3) change the way the world thinks about violence against children.
Rick Edmunds, Strategy& PwC
- Challenges : (1) The world is changing; (2) A hard view in trade off.
- Help refine strategy : (1) help them articulate why they are uncomfortable with their strategy; (2) forcing trade offs.
- Build strategy : (1) trends in the marketplace and potential big disruptions in the marketplace; (2) What are the few capabilities that a company has that distinguishes it.
- Strategy consulting : (1) Go outside in first; (2) how would company operate differently?
Bob Hugin, Celgene.
- Dynamic, great companies are incredibly self aware. Understanding yourself, understanding the outside world and then putting a strategy.
- Ownership is incredibly important.