Strategic Planning and Execution. Certification link.
Pillars of Strategy Execution: Analysis Formulation Implementation
- Strategic Analysis
 - Strategy Formulation & Implementation
 - Strategy Implementation : 4A model.
 - Guest Speakers
 - Final Assignment
 
1. Strategic Analysis
1.1 Four Steps
- Identify Mission and Values.
 - Analyze the Competitive Environment.
 - Analyze Competitive Position.
 - Analyze and Recommend Strategic Actions.
 
| Questions (External) | Tools | 
|---|---|
| What market(s) is the firm in and who are the players in these markets? | Competitor Analysis, Competitive Position | 
| What are the major trends impacting the industry? | Environmental Analysis | 
| Is this an attractive market? Are there barriers to competition? | Five Forces Analysis | 
| How is the competitive structure of the market likely to evolve? | Competitive Life Cycle Analysis | 
| Questions (Internal) | Tools | 
|---|---|
| What is the firm’s mission and values? What do others expect of the firm? | Stakeholder Analysis | 
| What are the firm’s unique resources and capabilities? How sustainable is any advantage from these assets? | Capabilities Analysis | 
| Can the firm leverage these assets across markets so as to improve their position in a market? | Portfolio Planning Matrices | 
| How should the firm position itself in the market relative to its rivals? | Strategic Maps | 
| Questions (Decision making under uncertainty) | Tools | 
|---|---|
| How can we best improve our position, i.e. create more value, in our competitive environment?  Scaling? Entry? Innovation? Acquisition?  | 
      Hypothesis Testing, Payoff Matrices, Real Options Analysis, Acquisition Analysis, Scenario Planning | 
| What strategic actions do we recommend going forward? | Strategic Analysis! | 
| What are the underlying assumptions of this recommendation? Does it meet our tests? | Hypothesis Testing | 
| How are competitors likely to react to these actions? | Payoff Matrices | 
| Does it make sense in future worlds we envision? | Scenario Planning | 
| Does it provide strategic flexibility? | Real Options Analysis | 
| Does the value created by these actions exceed the opportunity cost? | Acquisition Analysis | 
(Prof describes these types of questions, which require a comprehensive and reasonable response in an extremely short period of time, as the highest order of strategic thinking.)
Strategist’s Toolkit: Hypothesis Testing:
- (1) Frame option as a hypothesis; (2) Identify core assumptions; (3) Conduct thought experiments; (4) Collect data and test assumptions.
 - Core Assumptions : (1) Value Test; (2) Execution Test (if is feasible); (3) Scale Test; (4) Defensibility Test (can be imitate?).
 - Thought experiments : (1) What do you know ? (2) What do you not know, but could? (4) What do you not know, and cann’t?
 - Related to the thoughts in The Lean Startup.
 
1.2 Strategy Research
- Sources: Annual reports; Analyst and consulting reports; Interviews and surveys; Press releases and news articles; Big data; Taxes, patents, and other publicly required filings.
 - Challenges: Little/much/conflicting/proprietary/expensive information. We will never have enough information.
 - Devise a research plan. Balance needed and desired data.
 
1.3 Strategy Analytics
Industry Structure Measures
- Compound Annual Growth Rate (CAGR) - Measures the rate at which an industry grows over time.
 - Elasticity of Demand - Refers to the sensitivity of customers within a given market to price changes.
 - Cross Price Elasticity - Refers to the sensitivity of the price of one product to the price of another, used to consider the threat of substitutes within an industry.
 - Concentration within the Industry
    
- Concentration Ratio (CR4) - A measure of the market share of the four largest firms in an industry.
 - Herfindahl-Hirschman Index (HHI) - The sum of the squares of market shares within an industry, used to measure market concentration.
 
 - Economies of Scale - Understanding how large-scale production releases costs within the industry, often calculated using cost data and regression analysis.
 
Financial Performance Measures
- Profitability
    
- Earnings Before Interest and Taxes (EBIT) - A measure of earnings before interest and taxes are accounted for.
 
 - Return Ratios
    
- Return on Assets (ROA)
 - Return on Equity (ROE)
 - Return on Sales (ROS)
 
 - Price Earnings Ratio - The ratio of a firm’s current share price to its per-share earnings.
 - Discounted Cash Flows (DCF) - A valuation method that estimates the attractiveness of an investment opportunity.
 - Market to Book Ratio - Compares a firm’s market value to its book value.
 - Tobin’s Q - A measure that replaces the book value with the replacement value of assets to reflect market expectations versus the current position of an organization.
 
Organizational Performance Measures
- Revenues - The income generated from the sale of goods or services.
 - Costs - Such as cost of goods sold.
 - Growth - Both top-line (revenue) and bottom-line (profit) growth within the company.
 - Market Share - A metric for the success of the organization.
 - Leverage - The degree to which a company has taken on debt.
 - Turnover - The rate at which employees are leaving the company, which can indicate the company’s ability to retain talent.
 - R&D Intensity - R&D expenditures divided by sales, indicating the company’s strategic direction towards innovation.
 - Advertising Intensity - Advertising expenditures divided by sales, indicating the company’s strategic direction towards marketing.
 
Inference Tools
- Five Forces Analysis - Analyzes the competitive intensity of an industry.
 - Capabilities Analysis - Assesses the capabilities of a company.
 - Break-even Analysis - Determines the sales volume needed to cover all costs.
 - Decision Trees - Evaluates the payoffs associated with different strategic options.
 - Sensitivity Analysis
    
- Tornado Charts
 - Monte Carlo Simulation
 
 - Regression Analysis - Identifies relationships between sets of data.
 - Data Visualization - Techniques and tools to help visualize data for making inferences and recommendations.
 
2. Strategy Formulation & Implementation
2.1 Strategy Formulation
Views:
- Top-Down : traditional view.
 - Bottom-Up (Emergent) : emerges over time, response to changing conditions.
 
The Strategic War Room :
- Storyboards. (panels in graphic novel)
 - Involvement of organization members. (broad involve of members)
 - Involvement of experts.
 - Input from diverse perspectives.
 - Collaboration.
 - Iteration.
 
Rapid Prototyping (manufacturing design build) quickly identify and correct shortcomings in products or organizational changes.
- Encourage different thinking.
 - Pilot tests and experiments.
 - Quick failures (rapidly determine what works, what doesn’t)
 - Used in instructional design, Corporate initiates.
 
Design Thinking systematic approach to problem solving. What would be different if managers thought more like designers ? Empathy, Invention, Iteration.
| BUSINESS | DESIGN | |
|---|---|---|
| Underlying Assumptions | Rational and objective; all share the same reality | Emotional and subjective; each have a unique reality | 
| Method | Analysis aimed at proving one “best” answer | Experimentation aimed at iterating toward a “better” answer | 
| Process | Planning | Doing | 
| Decision Drivers | Logic; run the numbers! | Emotional insight: understand experience! | 
| Values | Control and stability; discomfort with uncertainty | Pursuing novelty; dislike the status quo | 
| Levels of Focus | Strategic or tactical | Back and forth between high level and particular | 
Business Model Canvas : Focus, Flexibility, Transparency: (1) Costumer segments; (2) Value propositions; (3) Channels; (4) Customer relationships; (5) Revenue streams; (6) Key activities; (7) Key resources; (8) Key partnerships; (9) Cost structure.
2.2 Corporate Governance
Governance is the way we organize and operate in order to help us accomplish our purpose. Effective governance boosts performance; minimize misconduct.
- System of checks and balances.
 - Set of processes (the “way thins are done”).
 - Involves the structure of an organization, but more than structure.
 - Involves risk management.
 - How to deal with external pressures.
 - Importance of trust and culture.
 
Key Themes:
- Long-term orientation.
 - Effective stakeholder management.
 - Focus on risk management.
 
2.3 The Human Factor
- Behavioral Theory : Bounded (not perfect) rationality; Satisfying (not optimal); Performance assessment (better than benchmark or some reference points).
 - Institutional Theory : Mimetic isomorphism (organizations tend to mimic each other).
 - Resource Dependence Theory : Power dynamics.
 
2.4 Common Strategy Execution Mistakes
- Failure to understand your own organization.
 - Failure to understand how you are performing.
 - Failure to understand the context.
 - Hyper-focus on growth for growth’s sake.
 - Governance mismatch.
 - Competency traps.
 
3. Strategy Implementation
“Five percent of the challenge is the strategy, Ninety-five percent is the execution.” - CEO Nissan/Renalt.
- Goes beyond implementing a plan to include organizational design, culture, processes, technology, and human resource management.
 - Is an enduring process, not a single decision or action, and results from a series of integrated decisions and actions over time.
 - Requires disciplined investment in four key organizational domains - The 4A Model of Strategy Execution.
 
| Resources - Human | Resources - Organization | |
|---|---|---|
| Energy - Kinetic | Alignment | Agility | 
| Energy - Potential | Ability | Architecture | 
- Alignment: This involves creating consistency and collaboration within the organization, with a focus on delivering value in the marketplace. It requires all the different components of the organization to align around the strategy and work together to achieve performance.
 - Ability: Many organizations lack the necessary talent and leadership to execute a strategy effectively. Developing a strong leadership bench and ensuring a robust talent system are essential for building the skills and abilities needed to execute the strategy.
 - Architecture: The infrastructure of an organization, including information systems, processes, reward systems, and organizational structure, plays a vital role in strategy execution. Different strategies may require different architectures, and it is important to build the right platform to support the execution of the strategy.
 - Agility: Strategies need to adapt and change over time, and organizations must be agile enough to respond to these changes. Creating a capacity for organizational learning, adaptation, and adjustment is crucial for maintaining agility and ensuring long-term success.
 
3.1 Alignment
- External alignment - organization operates in a manner ‘fit for purpose’ to support the market strategy.
 - Internal alignment - processes, practices, structures work together to create a mutually reinforcing system.
 - Leadership alignment - consistency of perspective and effort toward a common strategic intent.
 
Keys to Achieving Alignment
- Clearly articulated strategic intent.
    
- There is NOT one best strategy.
 - Treacy & Wiersema
 
 - Shared expectations for high performance.
    
- Cultures may reinforce other values.
 - Grounded in practice and initiatives.
 
 - Accountability for results.
    
- Drucker: “What gets measured gets done.”
 - Caution: unintended consequences.
 
 
Strategy Mapping. Metrics & Initiatives.
3.2 Ability
The Talent Syndrome: firms often face talent shortages.
Keys to Execution Ability
- Identify strategic talent pools
    
- Two dimensions : General <-> Unique; Operational <-> Strategic.
 
 - Develop a robust talent system:
    
- Useful and Usable.
 - Mutually reinforcing.
 - Produce Unique & Strategic talents.
 
 - Vitality - build the talent pipeline
    
- Commitment Engagement Accountability.
 - Business Perf : Top leaders - Line Managers - Key Talent.
 
 
3.3 Architecture
Organization Architecture : managing information and authority. Getting the right design.
- Two extremes : (1) Underdeveloped organization (insufficient infrastructure); (2) Bureaucratic organization.
 - Design Principles:
    
- Strategy “enacts” environment → (complexity + dynamism = uncertainty).
 - Structure helps manage uncertainty and information required to make decisions.
 - Curvilinear relationship between uncertainty and bureaucracy.
 
 - (1) Flatter, simplified structures
    
- Enpower decisions close to action - Google to Alphabet.
 
 - (2) Streamlined processes & workflow
    
- Eliminate waste & improve value add
 
 - (3) Information access and connectivity
    
- “Inform” real-time decisions
 
 
3.4 Agility
Why is agility so difficult?
- Uncertainty and ambiguity - what makes it difficult, makes it important.
 - Inertia versus momentum - flat footed or sprinting.
 - Leader adaptability - too slow or too fast.
 - Culture of risk aversion - avoid falling into the execution trap.
 

Keys :
- Organizational Learning. (see right image)
 - Leadership unity. Transactive memory : A knowledge system shared by a group, in which each member of the group has a known area of expertise.
 - Resource fluidity. Adjustable, and could reallocated.
 
4. Guest Speakers
Shannon Smith, CEO Abundant Power.
Byrne Murphy, DigiPlex.
- Concept is always ahead of the capital markets in the product life cycle. The key to keep your eye on is what’s the goal.
 - Revisit annually, If the goal remains realistic, Stick to it and find the talent that is more talented than you are to help you get there.
 - You have to be regionally dominant.
 - Two tools important : (1) People skills; (2) Communicating skills.
 
Carolyn Miles, Save the Children (Nonprofit).
- Tightly tied to the mission.
 - The engagement (of people from all levels) in the process of putting together a strategy.
 - Three goals (1) end the preventable deaths of kids under five; (2) get every children into school and learn; (3) change the way the world thinks about violence against children.
 
Rick Edmunds, Strategy& PwC
- Challenges : (1) The world is changing; (2) A hard view in trade off.
 - Help refine strategy : (1) help them articulate why they are uncomfortable with their strategy; (2) forcing trade offs.
 - Build strategy : (1) trends in the marketplace and potential big disruptions in the marketplace; (2) What are the few capabilities that a company has that distinguishes it.
 - Strategy consulting : (1) Go outside in first; (2) how would company operate differently?
 
Bob Hugin, Celgene.
- Dynamic, great companies are incredibly self aware. Understanding yourself, understanding the outside world and then putting a strategy.
 - Ownership is incredibly important.